City of Trotwood
Scope of Selection Process
1. Oral Interview 3. Background/Driving check
2. Credential/Reference Verification 4. Pre-Employment Drug Screening
Nature of Work
The Account Clerk reports to the Assistant Finance Director and is responsible for customer service, data entry, clerical, and other work as required and directed for the day-to-day operation of the Trotwood Utility Billing Office.
High School Diploma/GED, post-secondary courses in bookkeeping or office administration preferred
Two years of clerical experience; experience in a municipal environment is a plus
Proficient in operating ten key calculator and Microsoft Word and Excel applications, and making mathematical calculations.
Assist customers at utility counter
Answer customer service phone lines
Performs data entry of receipts
Drafts and prepares mailing of specialized letters
Audit customer accounts
Handling and balancing of cash drawer
Sorts, alphabetizes and files records according to retention schedule
Perform final and/or special meter reads to verify account and billing information.
Process utility bills for distribution by third party
Operates computer work station, ten key calculator and all office machines.
Performs all other duties as assigned.
Salary: Hourly Range $16.99-$21.94 DOQ
The employment application may be completed on-line, or downloaded and printed at www.trotwood.org/human-resources, or returned to Trotwood Government Center, 3035 Olive Rd., Trotwood, OH 45426. Closing date to apply is COB, Thursday, October 31, 2019.
The City of Trotwood is an Affirmative Action/Equal Opportunity Employer
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